Terms of service

Welcome to THEN THAT Clothing. These Terms of Service govern your use of our website and the purchase of products from us.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. ABOUT US

THEN THAT Clothing operates this website and provides clothing and related products to customers.

Throughout these Terms, “we”, “us”, “our” and “THEN THAT Clothing” refer to THEN THAT Clothing.

For any questions regarding these Terms or your order, please contact us at:

hello@thenthatclothing.com

2. PRODUCTS AND ORDERS

We make every effort to display our products, colours, designs and descriptions as accurately as possible.

However, colours may appear differently depending on your device or screen settings.

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, incorrect pricing or product availability issues.

3. MADE-TO-ORDER PRODUCTS

Some of our products are produced after an order has been placed.

This allows us to reduce unnecessary waste and avoid overproduction.

Because production may begin shortly after an order is placed, we may not always be able to cancel or amend an order once it has entered production.

Please ensure that your chosen size, colour, delivery address and order details are correct before completing your purchase.

4. PRICING AND PAYMENT

All prices displayed on our website are shown in the applicable currency and are subject to change without notice.

Payment must be received and authorised before an order is processed.

We reserve the right to correct pricing errors or inaccuracies. If an error affects your order, we will contact you where appropriate.

5. SHIPPING AND DELIVERY

We aim to process and fulfil orders as efficiently as possible.

Delivery times provided on our website are estimates and may vary depending on the destination, production times, shipping provider and circumstances outside of our control.

We are not responsible for delays caused by postal services, customs, incorrect delivery information provided by the customer or events outside of our reasonable control.

Please refer to our Shipping Policy for further information.

6. RETURNS AND REFUNDS

Our Returns and Refund Policy explains your rights and the process for requesting a return or refund.

If you experience an issue with your order, please contact us at:

hello@thenthatclothing.com

Nothing in these Terms affects your statutory rights under applicable consumer protection laws.

7. INTELLECTUAL PROPERTY

All content on this website, including our branding, logos, designs, artwork, graphics, photography, text and other materials, is owned by or licensed to THEN THAT Clothing.

You may not copy, reproduce, distribute, modify or use our intellectual property without our prior written permission.

8. ACCURACY OF INFORMATION

We aim to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content, product descriptions, pricing or other information will always be completely accurate, current or error-free.

We reserve the right to correct errors and update information at any time.

9. THIRD-PARTY SERVICES

Our website may use third-party services to process payments, fulfil orders and deliver products.

These third parties may have their own terms and privacy policies. We are not responsible for the content or practices of third-party websites or services.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, THEN THAT Clothing shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms limits or excludes liability where it cannot legally be limited or excluded under applicable law.